Honesty in Business
What I want to discuss in this article is the basic idea of honesty. The internet is a wonderful place to do business, but with the continuous flood of spyware, malware, and spam, it can be a horrible and very frustrating place for the average user. I am amazed, but not surprised, by the unethical practice of businesses using popups and spam to sale a product. It isn't surprising because the fact is that those business practices work. Any of us that have worked in this field for awhile know that traffic is king.
My experience has been one of honest return for honesty when dealing with customers. Maybe it's not a quick buck, but I can look at myself in the mirror in the morning and know I did the right thing. I would rather have a customer for life than a fly by night sale to a customer that I tricked into buying my product. It isn't always about the bottom line of making cash. It should be about service and product value.
Over the past couple of years I have had more business cleaning up computers that have been completely overran with viruses, trojans, and spam than I've done computer builds. The number one complaint is ?I just want to be able to use my computer, not worry about viruses and trojans and updates!!!' Do I profit from unethical business practices? Yes I do, when I spend an hour cleaning up a computer. Do I take the time to teach the user? You bet I do! I typically spend an hour to two with a client after I do a cleanup or new computer build, explaining to a client some of the several things ? not to do. Do I lose money with this practice? Yes I do, but only in the short term. I gain respect from the client though and that customer will always come back prepared to gladly spend some more money with our company.
The one major challenge with doing business online is that we don't always get to be face to face with our customers. Even so, there are ways around this that will bring value to your customer and value in repeat business. It doesn't cost that much to call and thank someone for their business. It doesn't cost much to send out a thank you card. I think at times we forget that email isn't the only way to communicate.
With the prevalence of spam it isn't always the best way to communicate either. It's too easy for that email to be routed off to the trash can by an over vigilant filter program.The internet can be a very impersonal place. It is ethically challenging to all of us who try to sale a product or business online. Is there a chance of giving away too much with little return? Of course, that is always a chance we take when we offer advice or tips to a customer. I can guarantee that over time, the word gets around, and your business will develop a core group of customers who value your service and will tell others.
Being a small business is a challenge in the fast paced retail world of chain stores. We can't offer the huge discounts the major chain stores can, but we can offer service value for the product. I challenge anyone in the IT industry to take that little bit of extra time to teach users the do's and don'ts of surfing the web. It will benefit your business and benefit the customer as well..
Eric Graves is a Senior Computer Technician at ARCH Computing Services. His computer knowledge and interpersonal skills have helped the company to grow at a remarkable rate. He?s currently completing his BS in IT Management.GreenAppleGames.com Launches 3 Summer Casual Games Sequels
Irvine, CA (ContentDesk) June 12, 2006 -- GreenAppleGames.com, a popular casual games portal announces the release of three (3) summer sequels to capitalize on the success of the original titles.
These sequels include games published by Reflexive Entertainment, PlayFirst, and GameHouse.
A spokesperson for GreenAppleGames.com said, "We are very excited to offer the 'summer sequels' to our audience from these top Developers and Publishers.
It's encouraging to see that the makers of these casual games continue to revitalize the Brands to keep them fresh and entertaining.
As our audience continues to grow, we're delighted such powerful brands such as Big Kahuna Reef, Diner Dash, and Super Collapse can enrich our product offering."Big Kahuna Reef 2: Chain Reaction is spectacular and explosively charged match-game of adventure will captivate you as you dive with Humpback Whales, discovering new and exotic fish at every turn.
Creative designers from...
GreenAppleGames.com Launches 3 Summer Casual Games Sequels
Spyware > GreenAppleGames.com Launches 3 Summer Casual Games Sequels
Astaro Introduces First Unified Threat Management Solution With Dual Virus Scanning
BURLINGTON, Mass., October 11, 2005 Astaro Corporation today released version 6.1 of its award-winning Astaro Security Gateway software that provides the first unified threat management, network security solution with dual virus scanning, utilizing two of the market leading engines - Kaspersky and ClamAV.Dual virus scanning improves security in three ways:"???By increasing the number of virus patterns, to detect more viruses by their signatures, "???By providing a wider range of virus testing methods, to detect more virus variations that cannot be identified by a simple signature, and"???By obtaining updates from two sources, to reduce the exposure to new viruses."Astaro's success has come from identifying best-of-breed security solutions and integrating them in a single product that is complete and easy to use," said Jan Hichert, CEO of Astaro. "Our customers benefit by having access to the best in commercial and open source technologies. Utilizing Kaspersky and ClamAV virus engines...
Astaro Introduces First Unified Threat Management Solution With Dual Virus Scanning
Spyware > Astaro Introduces First Unified Threat Management Solution With Dual Virus Scanning
You need a spyware remover!
If you use the internet, "There is over 90% chance your computer is infected with spyware" - Source CNN.
Just think about it. You probably have at least one, if not more computers in your home. Most computers today have internet access. And if you receive email from others and surf to a couple of sites can you be almost completely sure you have some kind of spyware installed in your computer.
How dangerous are spyware?
Let me give you a short list of things spyware can do,
? Spyware can run completely hidden on your computer
? It can slow down your computer a lot
? It can spy on you and send everything you type to someone else
? It can record everything you do, allowing someone to see it later
? It can spy on you and send account information, passwords, credit card numbers and similar to a third party
? It can "steal" files, pictures, videos and more from your computer
Some...
Spyware > You need a spyware remover!
Abundance Flourishes in an Atmosphere of INTEGRITY
The following story is an excerpt from Rebecca's upcoming book:Law of Attraction For Business by ? 2003-2005 All rights reserved. Please ask permission to reproduce: rebecca@youcanhaveitall.comThere's no way to fake INTEGRITY. You are either are IN INTEGRITY offering a PURE positive vibration which the Law of Attraction responds to. Or you're OUT of INTEGRITY which creates a negative or mixed vibration, which the Law of Attraction cannot ignore.Here's a real-life story which demonstrates what happens to our vibration when we are out of INTEGRITY.I was feeling pretty upbeat after our coaching session yesterday and really excited about winning a prize pack from the radio station. After picking up my prize, I noticed Spyware, an electronics store, and decided to go in and compare prices with an item I had just bought from Radio Shack yesterday.
Spyware had the exact same item on sale for $10.00 less so I bought it with the intention of returning the first item to Radio Shack. When...
Abundance Flourishes in an Atmosphere of INTEGRITY
Spyware > Abundance Flourishes in an Atmosphere of INTEGRITY
Adware Spyware
Spyware Adware - Now we'll tell you the secret to stopping Adware Spyware: Restrict users from installing this malicious software, forever. Tips for identifying, removing and preventing spyware from being installed on your computer.
Detecting Spyware
Like anti-virus software, anti-spyware software relies on databases of known rogue programs that must be updated weekly to be effective. Detecting spyware files works in much the same way as your anti-virus software by scanning your hard drive files and folders.
There is some very good anti-spyware and anti-adware software is which is free such as adaware se. However you need to be aware that some anti-spyware software may only specialize in locating keyloggers, so it is important that you read the key features of the software before you use it.
Spyware programmers go to a lot of trouble to ensure their software remains hidden and performs the tasks that they require for months...
Spyware > Adware Spyware
CyberDefender Spyware Alert : CyberDefender AntiSpyware 2006 Early defense Technology Reports TROJ_DLOADER.~ Latest 4.4 Category Spyware Attack in Real-time
(ContentDesk) June 16, 2006 -- CyberDefender has identified the following moderately dangerous category 4.4, 3.6 and 3.4 category spyware for June 12, 2006:
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